What Makes Customer Service Reps Great UX Writers
There’s a strong overlap between customer support and the discipline of UX, which can make reps a good fit for product teams.
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There’s a strong overlap between customer support and the discipline of UX, which can make reps a good fit for product teams.
Table of Contents Writing UX copy is a fundamental part of design. It’s enough for a
AI has suddenly become real and relevant. Big innovations keep coming and with each one comes uncertainties about how it will affect our personal and professional lives. Yet along with these disruptions comes something else: opportunity.
UX writing is part of design. But how can we make designers see that, and feel like they’re part of the content process? Learning how to collaborate with designers can make your daily process, as well as the product, better.
Discover how the UX Writing community is navigating through a challenging market by embracing AI.
We put together a selection of UX conferences and workshops taking place this year all over the globe. So if you’re looking to treat your team to a great learning experience or if you’re a professional hoping to make some new connections, look no further.
Content-first design is the important approach in UX that is often overlooked.
Whether you’ve embarked on a UX career only recently or been in the field for some years, this article will help you identify a company you don’t want to work with right from the start.
I’m a UX writer. And so many of the things I learned traveling have helped me as I navigate the road of writing for a specific audience.
When interviewing for a UX Writer position, we’re often given tasks to test our knowledge and skill. Let’s talk about what hiring managers are looking for, and how you can best prepare.
Although more and more companies are wising up to the impact of good UX, socializing your work to your team and advocating for your role can still be frustrating staples of a career in UX.
Table of Contents I have the privilege of meeting every single new UX writer we
In this article, we’ll try to clear up some of that noise to set the right expectations about what you’re signing up for when you take on a career in UX content.
While the word “content” is broad and used in many disciplines, here we’ll focus on how the Ops discipline can be implemented in product content.
I started a month-long journey to find the perfect platform to create a UX writing / content design portfolio. Here’s the list ranked by ease of use.
Table of Contents We are not the robots Kraftwerk is always in heavy rotation at my
Table of Contents Ask ten UX writers/content designers what they did previously in their careers, and
Whether it’s 10 years into your career or before you’ve even had your first day at work, getting laid off sucks. The loss of income and the fear of what comes next can be overwhelming and stressful.