Want to expand your knowledge of UX writing, content design, and research? We’ve got a complete list of books for you right here.
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The rise of UX
User experience design, research, and writing are all children of the digital revolution. Today there’s an app for everything, and there is massive, growing demand for people who can create great digital experiences.
UX researchers learn about people’s behavior and collect relevant data, UX writers and content designers use that data to create content for digital products and interfaces, and designers visualize the content and data in a user-friendly and intuitive way.
Why it’s worth reading about UX
Alongside the rise of UX, there has been a steady rise of books on the subject. In fact, there are so many that we’ll probably never get to the bottom of the pile.
I know; books can be overwhelming. Is there anything more stressful than a growing number of books waiting to be read? The thing is, we all know that books are good for us. They give us in-depth knowledge in a way articles never will and keep our minds active. And if you’re an aspiring UX writer, reading more will do wonders for your writing skills.
If you find it hard to get going with books, you’ll find some reading tips at the end of this article. But first, check out the recommendations from me and other members of the UX Writing Hub crew!
Strategic Writing for UX by Torrey Podmajersky
Torrey Podmajersky used to work on the copy of Xbox and now works at Google. In her latest book (released in July 2019), she shares the strategic wisdom she’s picked up during the years.
Content design by Sarah Winters (was Richards)
Clear, concise, and useful from start to finish, with tons of insights for UX writers. Plus, it gets top marks for presenting everything in a way that makes it easy to digest. Written by Sarah Winters, who led the team that created the content style guide for the UK government.
I had a chat with her about her process of finding her way as a content designer in the Writers in Tech podcast.
Microcopy: The Complete Guide by Kinneret Yifrah
This book is called “the bible of microcopy” for a reason. If you want to become a UX writer and plan to read just one single book, make it this one. As it includes lots of examples, it’s also great as a reference book when it comes to creating different microcopy scenarios.
The Business of UX Writing by Yael Ben-David
As UX writers, we learn to focus on user needs and pain points, and rightly so. But working only on user goals and forgetting about the business goals may affect business results. And without decent business results, the product could eventually go bust.
That’s why it’s better to aim for the sweet spot where user needs meet business goals. Yael Ben-David explains everything we need to know in her book The Business of UX Writing. Besides a complete framework, she gives us plenty of concrete examples of how UX writing is good for business. These examples will come in handy every time we need to show the value of UX writing and the effect it can have on ROI (return on investment).
Everybody Writes by Ann Handley
Every chapter of this book is a gem with insights from the traditional writing world. You’ll get lots of practical tips you can implement in any piece of content you create. My favorite takeaway is the section about working with great editors and how they can change your life. The same goes for great UX writers who edit the copy in your product interface!
Nicely Said by Nicole Fenton
Top writing tips with a strategic edge for all kinds of web editors. This is one of the first books I recall that talked about writing for the web and digital interfaces, a topic that had been overlooked for years. Beautiful illustrations throughout the book make it an easy read.
Cognitive psychologist and linguist Steven Pinker takes a science-based approach to writing and sheds new light on many old, outdated concepts. A must-read for anyone writing in the English language.
Because Internet by Gretchen McCulloch
While language is always changing, the internet has accelerated the process like never before. From SMS and emails to blogs and social media, online communication tools have affected how we use language on every level.
Internet linguist Gretchen McCulloch explains how emojis, memes and different kinds of LOLS barged into our conversations, and why it’s a good thing.
If this sounds interesting, definitely check out the You Are Not So Smart podcast episode with Gretchen too.
Conversations with Things: UX Design for Chat and Voice by Diana Deibel and Rebecca Evanhoe
Chatbots and voice user interfaces have made tremendous progress in the last few years. And still, many of them offer a mediocre user experience at best. Why? One reason is that constructing a human conversation with a machine is easier said than done.
Diana Deibel and Rebecca Evanhoe share invaluable insights for everyone interested in conversation design, with practical tips on how to improve the UX of voice UIs.
Universal Principles of Design by William Lidwell, Kritina Holden and Jill Butler
If you’re after a design reference work, you can’t go wrong with this cross-disciplinary encyclopedia.
100 Things Every Designer Needs to Know About People (Voices That Matter) by Susan Weinschenk
This classic from 2011 is still mega useful both for designers and for writers who want to develop their design thinking.
The War of Art by Steven Pressfield
If you’re guilty of procrastination, you’re not alone. This book will help you get over it.
Don’t Make Me Think by Steve Krug
Another classic that’s still relevant for *everyone* who works with the web in any shape or form.
Solving Product Design Exercises: Questions & Answers by Artiom Dashinsky
This little gem of a book helps you to get ready for your next design interview. It breaks down the process step by step and shows you exactly how to prepare for that dreaded interview exercise.
Next up on my UX design reading list is this one, released in November 2019:
User Friendly by Cliff Kuang and Robert Fabricant
Just enough research by Erika Hall
Erika Hall’s book is the cornerstone not just for UX researchers, but for anyone in a product team (including stakeholders). People need to care more about data- and research-driven design, and this guide tells you exactly how to do it. I also had a fantastic conversation with Erika about how to plan your design research on the Writers in tech podcast.
More UX research books on my reading list:
Interviewing Users: How to Uncover Compelling Insights by Steve Portigal
The User’s Journey: Storymapping Products That People Love by Donna Lichaw
Mismatch by Kat Holmes
Wish you were more aware of inclusive design? Mismatch is a great place to start. This book explains why we should stop thinking of accessibility as something to fix for the benefit of a minority. After all, disabilities affect everyone, sooner or later – whether it is for a short period or permanently.
Cross-cultural design by Senongo Akeem
Great read if you’re involved with multilingual or multicultural products. Get lots of insights on how to approach cultural differences and learn what questions you need to ask before launching language versions.
World Wide Waste by Gerry McGovern
It’s easy to assume that digital communications and e-commerce are better for the environment than physical meetings and traditional trade.
As Gerry McGovern shows in his book World Wide Waste, we need to think again. Every time we publish something or interact online, servers around the world consume energy. Not to mention the fuel needed to store the messages in our full inboxes. This book is a great start for everyone who wants to become more aware of how our computers create pollution.
Predictably Irrational by Dan Ariely
I read this one when I was in high school (13 years ago!). Dan Ariely’s research on human behavior blew my mind, and it still does. Totally inspiring and way ahead of its time. If you know Dan, please tell him I would love to interview him for my Writers in Tech podcast 🙂
Nudge by Richard H. Thaler
This gem explains how to encourage people to take action, whether you’re working on a new app or writing a note for the tip jar in a bar. It’s an inspiring book that will help you to understand what influences people to make a decision.
Measure What Matters by John Doerr
As a data-driven person, I design, write, and create only things that I can measure.
This book helped me understand my OKRs (Objectives and Key Results) and the actions I need to take to reach them. You’ll find out how companies like Google and Intuit measure their success and optimize their results in an ever-changing world.
Everyday Information Architecture by Lisa Maria Martin
As a UX professional, you will come across information architecture sooner if not later. Brace yourself by reading this excellent book on how to organize content for digital interfaces.
Essentialism: The Disciplined Pursuit of Less by Greg McKeown
In a world where digital products fight for our attention, focus has become an important commodity. In this book, you’ll learn how to cut through the clutter and decide what you need to focus on versus what is not that essential.
Ruined by Design by Mike Monteiro
My top tip about ethical design, published in 2019. It’s a huge wake-up call for the design industry and how UX people can help design a world we all want to live in.
Check out my chat with Mike Monteiro on Writers in Tech, too!
Hooked: How to Build Habit-Forming Products by Nir Eyal
The first hard copy of a UX book I ever had is a bestselling game-changer about how to create addictive products without pushy content and expensive advertising.
How does that fit in with ethical design? Listen to my talk with Nir Eyal on the Writers in Tech podcast, where we talk about ethics and much more.
The New Rules of Marketing and PR by David Meerman Scott
Why is there a book about marketing in an article about UX? The main reason is that it takes quite a different approach to marketing. Instead of traditional sales tactics, it tells us to start communicating with our customers and focus on how we can truly solve their problems. Content marketing the way it should be, in other words.
It can also come in handy for UX writers who find themselves battling with the marketing department, as it gives plenty of arguments for a user-focused approach in marketing too.
That’s it for now! Overwhelmed? Here are a few tips on how to get going:
- First of all, you may think that you don’t have time for books, but you do. Set aside a little bit of time to read: 30 minutes in the morning, for example. Or whenever works for you. Stick to it for a week and see how it goes!
- Tackle one book at a time. Pick one that catches your attention and forget about all the others for a while.
- Thanks to technology, there are numerous ways to read. It doesn’t have to be a regular hardcopy book – try a Kindle or other ebook reader, or listen to books on Audible. Go on, give it a go and see what you think 🙂
- There are also lots of helpful reading apps. For example, if you use Kindle Cloud Reader and Google Chrome, you can install the speed-reading extension Kreeder.
Understanding and implementing insights from the books on this list doesn’t just make work more fun, it has also made me a better professional in my day-to-day work. Make time for reading, and nail your next UX project or task!
Have you read a book that should be on this list? Shoot an email to [email protected] and let me know about it.
This article was co-written with Anja Wedberg