The Ultimate UX Writing Process | Matt Hayes from Deloitte

I recently had the opportunity to speak with Matt Hayes, a UX Writer at Deloitte Digital. Imagine a place that gives you the opportunity to work on the digital experiences of the biggest companies in the world. Well, that’s Deloitte digital.

Matt shared with me his process and everything that product team members need to know about UX writing.

We covered:

  • Structuring content for wireframes
  • Creating a content style guide
  • Setting up a document at the beginning of a project
  • Working with UX designers as a writer


If you are currently creating a writing culture in your product team, you don’t want to miss this episode.




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