FurureProof Terms and Conditions
- Scope of the Terms
1.1 FutureProof Experience Ltd., a company organized under the laws of the State of Israel (“FutureProof”) provides online courses on its website https://uxwritinghub.com (“Website”).
1.2 These terms (“Terms”) apply to all services provided by FutureProof on its or through its Website (“Services”) to the person using the Services and who has accepted the Terms (hereafter referred to interchangeably as “User” or “Student”) unless otherwise noted in the Terms. The User may access the current version of the Terms at any time on the Website and may print, download and/or save it.
1.3 These Terms shall apply exclusively. Differing or contrary terms of the User do not apply, except if expressly agreed upon in writing by FutureProof beforehand.
- Description of Services and Conclusion of Contract
2.1 (General) FutureProof has established several online learning programs, which have been designed to impart skills and knowledge to its Users to accelerate a future or ongoing career in the technology industry (each a “Program”, together the “Programs”). Each Program is scheduled for a fixed period of time. Once the User has enrolled in a Program, the course material will be accessible through the Website. If the User participates in a mentor-supported Program, they may have an online access to a FutureProof mentor (“Mentor”) to discuss questions related to the Program at dedicated intervals depending on their chosen Program. They may also make written contact via the learning portal with a Mentor to discuss course content. Selected assignments will be corrected by the Mentor. The User can find a detailed service description of each Program on the Website.
2.2 (Booking of Programs) If the User has decided to participate in a Program the booking can be made on the Website. The representation of the respective Programs on the Website represents a binding contract offer by FutureProof to its Users (“Offer”).
2.3 The User accepts the Offer by clicking the corresponding order button provided on the website (“Acceptance”). FutureProof notifies the User immediately that it has received their booking. Upon receiving the booking, FutureProof enables the User to have access to the booked Program on the agreed upon Program Start Date through the User’s account.
2.4 FutureProof’s receipt of the Acceptance or the acknowledgement of receipt of the Written Acceptance, as the case may be, shall mark the point at which the contract between FutureProof and the User becomes binding.
2.5 Bookings placed by minors or persons of legal incapacity require the consent of the respective legal guardian and/or conservatorship.
2.7 Right of Refusal of Admission
FutureProof reserves the right to refuse to issue a contract for sale to prospective customers for reasons including but not limited to the following:
- Previous termination of an existing contract;
- An assessment by the Program Advisor that the course delivery/instruction model is unsuitable for the customer’s goals and/or learning needs
If any member of the FutureProof team makes the decision to refuse to enrol a customer, this decision will be issued in writing and will be final.
- Information on the Course Certificates
The certificates issued by FutureProof after the completion of a Program are internal certificates and do not have the aim to prepare the User for government or public examinations. FutureProof’s certificates expressly do not represent or substitute any form of state or state recognized certificate.
4.1 In order to use the Services, the User must register for an account on the Website (“Account”). The registration is free of charge. The User must provide accurate and complete information and keep the Account information updated.
4.2 The User is solely responsible for the activity that occurs on their Account. The User shall keep their login data (Username and password) confidential and prevent any unauthorized use by third parties. The User shall immediately inform FutureProof if there are indications that any third party is misusing his account.
4.3 The User may not use names or other personal data for their Account that could infringe the rights of any third party. FutureProof may restrict, block, or delete an Account if the User has given false information during the registration or if the User violates applicable laws, regulation or these Terms. When choosing one of the aforementioned measures, FutureProof will consider the impact of the false information, the legitimate interests of the User and the degree of responsibility.
4.4 The User may delete their Account at any time without providing a reason or notice, by completing the contact form at https://uxwritinghub.com/contact-us. FutureProof advises the User that if they delete their Account, any unlocked course material will no longer be available to them through the Website.
- Booking and Cancellation of Mentor Calls
If the User participates in a mentor-supported program or the Job Preparation Course and books a Mentor, the User shall book such a call more than 48 hours in advance. If the User is no longer able to take such a call, the User is required to cancel the booking no less than 24 hours prior to the booked call. If the booking is canceled less than 24 hours in advance, the call shall be deemed as having taken place and will be deducted from the User’s allowance of calls.
The number of calls a User is entitled to depends on their specific program or course.
- Payments and Billing Options
6.1 The course fees arise from the respective current price list at the time of conclusion of the contract, which is accessible on the Website at all times. The obligation to pay the course fee shall apply irrespective of whether the User uses the provided Services or not (without limiting the User’s warranty rights).
6.2 FutureProof offers the possibility for cashless payment by way of the payment methods as indicated on the Website. FutureProof reserves the right to offer certain payment options to some Users and not to other Users.
6.3 The course fees can be paid in installments. If the User chooses to pay via bank transfer, the total course fee shall be due immediately after receipt of the invoice. Failure of the User to pay installments owed will result in the User losing access to the Program content.
6.4 Only one promotional discount code may be used per order. The discount code will be applied to the total price of your payment plan or upfront payment.
6.5 FutureProof reserves the right to withdraw, amend, or cancel a discount offer at any time. This will not impact Users who have already enrolled with a discount code.
- Contract Term, Refund Policy and Termination
7.1 The contract is entered into for the period booked by the User.
7.2 All Programs can be extended indefinitely for as long as the Program continues to be offered by FutureProof by opting to continue to pay the monthly extension fee for the chosen Program; see Section 6.3.
7.3 Beyond statutory requirements (see Section 8. of these Terms), FutureProof provides the User with a full refund if they withdraw within the first 21 days from the day of the Program start date (the “Refund Period”), i.e. FutureProof will not charge the User for services which have already been provided to him or her.
7.3.1 Cancellations in order to re-enrol
If a User cancels their enrolment in order to change to a new Program or Course, they may only do so once (no further enrolment changes will be permitted).
7.4 The User may terminate the contract without reason at any time after the Program begins, except after completion of the Program. In the case of a termination of the contract any pending installments at the day of termination shall be canceled. This does not affect the right of the parties to issue a termination for good cause and it is irrespective of the right of withdrawal (see Section 8 of these Terms).
7.5 The termination of this contract according to section 7.3 or 7.4 shall require a written notification and shall become effective on the date of the receipt of such notification by the respective other party.
- Right of Withdrawal
8.1.1 Right of Withdrawal
Users have the right to withdraw from this contract within 21 days from the day of the Program start date without giving a reason.
The withdrawal period will expire after 21 days from the day of the Program start date.
To exercise the right of withdrawal, the User must inform FutureProof (FutureProof Experience Ltd., of the User’s decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by e-mail or online form).
Your right to withdraw expires, if FutureProof begins with the performance of the contract, after you have expressly agreed that FutureProof begins with the performance of the contract before the withdrawal period has expired, and you have confirmed your knowledge about losing your right to withdraw from the contract by giving such approval.
8.1.2 Effects of withdrawal
If the User withdraws from this contract within the time period given above, we shall reimburse to the User all payments received from User, including the costs of delivery (with the exception of the supplementary costs resulting from User’s choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 21 days from the day on which we are informed about the User’s decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as the User used for the initial transaction and the User will not incur any fees as a result of such reimbursement.
When the withdrawal has been processed by FutureProof, the User will lose access to the learning platform, student Slack workplace, and contact with their Tutor, Mentor or Career Specialist.
8.2 Right of FutureProof to Withdraw Students from Program
We reserve the right to withdraw Students from the program at any point. Reasons for withdrawal include but are not limited to:
- Falling behind the program tasks;
- Failure to meet financial obligations to FutureProof (e.g. falling behind on installment payments by more than one month);
- 2 or more instances of plagiarism in the User’s submitted work. For the first instance of plagiarized work, the User will be issued a warning and given information and a chance to resubmit the work in question. See Section 10.1 of these Terms;
- Failing to attend scheduled calls with Mentor without advance notification;
- Repeated failure to implement feedback given by Mentors;
- Failing to notify FutureProof of a previous course attendance or registration with FutureProof, including accounts registered under other names but belonging to the same User.
8.3 Course Pauses
The Programs are self-paced within a specified overall Program time to give Students the flexibility to work around their schedules. Time spent away from the course is the responsibility of the student and will not increase overall Program time. Individual courses or Programs cannot be paused or frozen during the Program period. Students will be responsible for making their scheduled payments during the Program and may not delay or pause their payments.
8.4 Course Cancellation
- The User may cancel a Program in which the User is enrolled at any time during the Contract period. If cancellation occurs within 21 days of the Program start date, the User is entitled to a full refund as specified in Section 8 of these Terms.
- Cancellations received after 21 days from the Program start date may not be eligible for a refund.
- Cancellations result in immediate loss of access to all Program materials, Mentors, FutureProof, and other services offered by FutureProof from the date of receipt of the Cancellation.
- In the event of a Cancellation, eligible payments will be refunded without undue delay and in any event not later than 21 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of such reimbursement.
- In the event of re-enrollment after Cancellation, any discounts applied to the original enrollment will be void and the User must pay in full for the Program at the Program price effective at the time of re-enrollment.
- If a User completes their coursework before they have completed their payment, they will still be liable for full payment of their agreed-upon amount at the point of sale.
- Technical Provisions
The User must observe all technical guidelines by FutureProof concerning the use of the Services to ensure an undisturbed operation of the Website and the Programs. Technical guidelines include access to a computer or similar device from which the website and course materials can be viewed, a stable internet connection and access to a video conferencing service such as Skype or Google Hangouts, to carry out mentor video calls.
- Content from User
10.1 The User may choose, upload and/or contribute content to the Service (“User Content”). The User represents and warrants that they have the right to upload the User Content to the Service and that the User Content does not and will not (i) violate any third party’s rights (including but not limited to patent rights, copyrights, trademarks, trade secrets or other intellectual property rights, (ii) contain material that is defamatory, slanderous, libelous, or obscene, portrays any person in a false light, constitutes an invasion of any right to privacy or an infringement of any right to publicity, or otherwise violates any rights of any third party or (iii) violates any applicable laws, regulations or these Terms.
10.2 FutureProof reserves the right to remove or disable access to any User Content at FutureProof’s sole discretion, in case that it comes to FutureProof’s attention that User Content violates third party rights, any applicable laws, regulations or these Terms. FutureProof may take these actions without prior notification to the User.
10.3 FutureProof is entitled but not obligated to save, publish and delete the User Content.
10.4 User Content added, may be made available to the User’s Mentor in order to assist the User in job search activities.
- Grant of License
FutureProof grants each User a worldwide non-exclusive, non-sub-licensable and non-transferable license to use any content that was provided by FutureProof on the Website (“Content”) solely for the purpose of using the Services and Programs. The use, reproduction, modification, distribution, or storage of Content for any other purpose is expressly prohibited without the prior written permission of FutureProof.
The User agrees at their own expense, to indemnify, defend and hold inculpable FutureProof and its related parties from all liabilities, claims, expenses and losses of any kind (including reasonable attorneys fees and costs) arising from or related to the User’s use or misuse of, or access to the Services, content, or otherwise from User Content, violation of these Terms, or infringement by the User, or any third party using their Account or identity in the Services, of any intellectual property or other right of any person or entity. FutureProof reserves the right to assume the exclusive defense and control of any matter subject to indemnification by the User, in which case the User will assist and cooperate with FutureProof in asserting any available defenses.
- Third Party Services
The User acknowledges that the Services may enable or assist the access of, interact with, and/or purchase services from supported platforms and other third parties via third-party websites or resources on the Internet (collectively, the “Third-Party Services”). When the User accesses the Third-Party Services, he will do so at his own risk. Any use of Third-Party Services is governed solely by the terms and conditions of such Third-Party Services, and any contract entered into, or any transaction completed via any Third-Party Services, is between the User and the relevant third party, and not FutureProof. FutureProof makes no representation and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such Third-Party Services or any transactions completed and any contract entered into by the User with any such third party.
FutureProof cannot warrant that the Programs and the Website are always accessible. However it will eliminate any technical malfunction in reasonable time.
- Program Completion
User has successfully completed the mandatory requirements for graduation including:
- 100% of Program completed
- All core Program coursework has been approved by mentor;
- User has fully paid all due FP course fees;
- If User has purchased course extensions, these are not included in the refundable tuition cost;
- If the user has a loan to pay for the course the interest is not refundable by FutureProof;
15.2 Practical Project Eligibility
Users may be entitled to participate in a particle project within a real tech company, for the purpose of gaining real world experience. FutureProof does not request participation in the Practical Project, and it is clear it is not an obligatory stage of the Program. FutureProof does not have any liability for the participation in the Practical Project nor for any of the communication with the companies who act as Third Parties as described herein (section 13).
- User must be at least 18 years of age;
- Users choose to participate in an unpaid internship on their sole discretion;
- Users declare and acknowledge that they solely choose to participate in the internship for the purpose of receiving real life practical experience.
15.3 Processing the refund:
- The reimbursement amounts to the respective course fee minus any rebates and payments made by FutureProof to the User in the course of the respective Program.
- Users who have received a refund will lose access to FutureProof’s course materials; as well as the FutureProof Slack Community, Alumni Group and support from Career Services.
- Changes in the Terms of Services
17.1 FutureProof reserves the right to modify or replace any of these Terms at any time under the following conditions (“Reservation of Changes”): FutureProof will notify the User on the respective amendments at least two weeks before the change comes into force via e-mail or in writing. The change is considered accepted by the User if he does not state otherwise within six weeks after receipt of the change notification. FutureProof will make particular note of the right of objection, the objecting period, and legal consequences, particularly regarding the failure to object to the changes. In the case that the User objects, FutureProof is entitled to not accept future bookings of Programs by the User.
17.2 FutureProof is particularly entitled to make changes to these Terms, in case a condition is found to be invalid, to extend or replace it with applicability to existing contracts, in case of changes in legal requirements or judicial decision, if these changes affect one or more conditions of the contract, in order to adjust the conditions affected corresponding to the purpose of the changed legal context, insofar as the User does not have a worse economic position due to the new or changed conditions than according to the original condition.
18.1 These Terms shall be governed by the laws of the Courts of Tel Aviv, Israel, excluding the Convention on Contracts for the International Sale of Goods (CISG) and the conflict of laws provisions. For contracts with an objective which cannot be mainly assigned to the User’s professional or commercial activity (contract with consumer), these laws shall only apply in as far as protection provided by mandatory provisions of the law in the country in which the consumer usually resides has not been revoked.
18.2 If the User is a merchant, a body corporate organized under public law or a special fund under public law, place of performance and place of exclusive jurisdiction shall be Tel Aviv, Israel.
Within the reach of the Israeli Consumer Protection Act, disputes arising from a course contract or regarding the existence of such a contract, the court shall have exclusive jurisdiction in which the User has their general place of jurisdiction. A different agreement shall be permitted if it is concluded explicitly and in writing after the dispute has arisen.
18.3 Should parts or individual phrases of these Terms be invalid, the remaining parts shall remain unaffected in their content and validity. The invalid provision shall be replaced by the respective legal regulation, where existent. If the regulation under this 18.3 would present unreasonable hardness for one party the contract in whole shall be invalid.
18.4 The contract language is English.
- Program Access
Students will not be granted lifetime access to Programs or versions of Programs in which they were enrolled. Materials may change over time as Exercises are modified, added, or removed. As such, it is the student’s responsibility to keep records of all personal work from the course. FutureProof reserves the right to remove access. FutureProof reserves the right to remove User access to Program materials.
- Communications Policy
FutureProof maintains a safe and learning-focused community for all students. Users agree to abide by the FutureProof communications policy, which forbids:
- Any inappropriate communication;
- Posting of links/ads to products/services that could substitute any part of the FutureProof learning experience;
- Commercial activity such as buying and selling;
- Propagation of unlawful behavior.
Users who violate the Communications Policy may be withdrawn from their Program. See Section 8.2.
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