UX Writing Weekly #143

Preview
A special chatbot edition with latest developments -
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WHAT’S INSIDE ✍️


Here’s one for the conversation designers out there: a special chatbot edition.

Issue #143 (August 4th, 2021)
  • Will chatbots replace doctors?
  • Will chatbots replace psychologists?
  • Will chatbots let us talk to the dead?
  • WILL CHATBOTS TAKE OVER THE WORLD?! (JK)



ARTICLES
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👍 With all the recent hype surrounding GPT-3, you may have missed Facebook’s release of Blender Bot 2.0, which in some ways is more advanced technology. GPT-3’s knowledge is static, but Blender Bot can access the internet and remember things. The robots are learning.

Blender Bot 2.0: An open source chatbot that builds long-term memory and searches the internet

⚕️ As COVID-19 spread around the world, hospitals were overwhelmed in more ways than one. See how symptom checking chatbots were used to relieve the pressure and their expanding role in healthcare.

The robot will see you now: Health-care chatbots boom but still can’t replace doctors

👻 In a page taken straight out of Black Mirror, a Canadian writer used GPT-3 to create a chatbot version of his deceased fiancée. And while the details aren’t as creepy as it sounds, it does raise some ethical questions.

Will Artificial Intelligence Help Us Grieve?


More chatbot news!
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MICROCOPY BITE 💬

Notice how Lemonade's chatbot works in harmony with the UI’s microcopy.




TRENDING IN UX 🐦

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UPSKILL: BUILDING CHATBOTS 🔧

OK, so you want to build a chatbot. Here are some resources to get started:




JOBS 👔

Loved that Woebot therapy chatbot story? Then join them! Woebot is hiring a senior conversation designer in Dublin, Boston, and San Francisco.

And as always:





PORTFOLIO 🎨

This article not only explains How to Build a Great Conversation Design Portfolio but also reviews some great examples.



FIND US ONLINE ✍️


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