UX Writing Weekly #134

Preview
Google Maps vs. Waze: Who has a better UX?
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WHAT’S INSIDE ✍️


Issue #134 (June 2nd, 2021)

  • The great map app UX showdown
  • The other side of chatbots
  • What one content designer learned in her first year
  • Upskill with new courses and events



ARTICLES 📰

🗺️ This week, we’re kickin’ things off with a map-app showdown — Google vs. Waze. This UX case study compares their home screens, search options, and navigation while looking at some usability and microcopy along the way. All set — let’s go!

UX Case Study: Google Maps vs. Waze Mobile Apps



🗣️ Thought chatbots were just for customer service? Think again. New use cases, like employee onboarding, are helping fuel the growth in chatbot use. Find out more in this insightful read.

Despite challenges, Salesforce says chatbot adoption is accelerating


🤦 Are you new to UX writing and content design? Here are some valuable lessons about some common mistakes you might be making and what to do about them.

5 mistakes I made my first year as a content designer




MICROCOPY BITE 💬

The electric scooter company Lime introduces a new payment option that entices users with an environmentally friendly bonus. Crafty design thinking and clear copy FTW.




TRENDING IN UX 🐦

Keep up with industry news, or join the conversation! And join our new Telegram group for even more news and content.

Back in 2010, Harry Brignull coined the term “dark patterns.” Today, as issues around ethical design start making their way into courtrooms, he’s often called as an expert witness on the matter. Read more >>
“What makes more sense for you and why? Join a new company that acknowledges your role as a UX writer (team of 1 or 2) or stay in your current company where you fight for UX writing (lots of HIPPOs etc...) but you were hired as a UX designer?” Read more >>
“Looking for alternatives to replace ‘Unable to proceed’ as a popup header. Any ideas?” Read more >>


UPSKILL 📚

Check out this cool Udemy course on an oft-forgotten UX skill: the audit.
The Simple Way to Conduct a UX Audit

Learn how to scale your UX writing and content design teams with Roxy Aliaga of Dropbox.
Scaling Our Skills (Tomorrow! June 3rd)

Localization for UX: Localize Your Digital Assets Like a PRO (FREE! June 24th)



UX WRITING JOBS 👔

All right everybody, listen up: LEGO is hiring a content designer. Time to make your childhood dreams come true. Plus, Tradesy is looking for a UX writing for their design team.

Whether you’re looking to hire or be hired:



PORTFOLIO 🎨

Slater Katz is a UX writer with a focus on finance … and a coffee guzzler. Check out her impressive work along with some great advice in her articles.

https://writingforfinance.com/work






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