🤦 Sometimes we exaggerate the benefits of UX writing: delighted customers, happy clients, soaring conversions, a hefty pay raise, and world peace. But the reality is often quite different. If you’re struggling with a UX writing project, this article has the answers.
🤖💬 Here’s one of the best articles I’ve read on conversation design in a long time. This linguistically-minded approach shows the benefits of designing conversations based on how language works in practice, rather than according to preconceived notions about how
language “should” work.