Copy in the age of digital banking | Interview with the author of Monzo’s style guide

Episode Summary

Spotify: https://open.spotify.com/show/4n6icHZbDEcXRX4DafjtPw

Apple: https://podcasts.apple.com/us/podcast/writers-in-tech/id1467160757

Harry Ashbridge is the style guide author and senior writing lead at Monzo, an online bank founded in 2015.

Harry is a writer, trainer, and language strategist. He believes in the power of writing to measurably improve every aspect of a business — from top to bottom — and spends his days trying to prove it.

In this episode, we talked about Monzo Bank: what it is, how it works, and why it’s different from your old-school bank.

Listen to this episode to learn:

— What started Monzo Bank and how it’s really for you

— Training personnel on how the Monzo organization works

— Finding and making opportunities as a UX writer

— Making sure people care about what you write

— The challenges and rewards of writing for FinTech

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