Copy in the age of digital banking | Interview with the author of Monzo’s style guide

Episode Summary

Spotify: https://open.spotify.com/show/4n6icHZbDEcXRX4DafjtPw

Apple: https://podcasts.apple.com/us/podcast/writers-in-tech/id1467160757

Harry Ashbridge is the content style guide author and senior writing lead at Monzo, an online bank founded in 2015.

Harry is a writer, trainer, and language strategist. He believes in the power of writing to measurably improve every aspect of a business โ€” from top to bottom โ€” and spends his days trying to prove it.

In this episode, we talked about Monzo Bank: what it is, how it works, and why itโ€™s different from your old-school bank.

Listen to this episode to learn:

โ€” How Monzo started and how they train their staff to be aware of language

โ€” Finding and making opportunities as a UX writer or content designer

โ€” Making sure people care about what you write

โ€” The challenges and rewards of writing for FinTech

Useful links

Read more about Harry’s work

Check out Monzo’s tone of voice

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