Harry Ashbridge is the content style guide author and senior writing lead at Monzo, an online bank founded in 2015.
Harry is a writer, trainer, and language strategist. He believes in the power of writing to measurably improve every aspect of a business — from top to bottom — and spends his days trying to prove it.
In this episode, we talked about Monzo Bank: what it is, how it works, and why it’s different from your old-school bank.
Listen to this episode to learn:
— How Monzo started and how they train their staff to be aware of language
— Making sure people care about what you write
— The challenges and rewards of writing for FinTech