How to plan design research | Interview with Erika Hall, author of Just Enough Research

Episode Summary

Erika Hall is the author of Just Enough Research and Conversational Designโ€”probably two of my favorite books on these topics.

Both of her books are available at A Book Apart:

Recently, I spoke with her about the gap that exists today between research and conversational design.

I learned a TON from this talk and anyone thatโ€™s creating any type of digital experience will certainly benefit from it too. We covered a lot of ground, including:

  • How a philosophy major like Erika became a design leader
  • Meeting Mule Design co-founder Mike Monteiro, author of Ruined by Design (my 2019 fave book!)
  • Changing with the industry as a designer
  • Making a case for research and convincing stakeholders to commit to a research process
  • Defining goals before starting your research -Asking the right questions as a researcher
  • How research can be like planning a vacation

Enjoy this episode!

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