How creating chatbots can be a slam dunk

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Episode Summary

As a long-time NBA analyst, Eran Soroka knows a winner. Today, he champions the use of chatbots to help organizations drive conversations with their users.

He talks about the endless possibilities not only for commercial use, but also for the greater good: like helping Pakistani girls learn about feminine hygiene, teaching civics, and how his 9-year-old set up a chatbot to study English.

Eran also discusses the opportunities that conversational AI offers UX writers and conversation designers.

Episode Notes

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