Hans Van Dam is co-founder of Robocopy and the Conversational Academy. His goal is to develop and promote the role of the conversation designer. He develops curriculum for the Conversational Academy, lectures at multiple universities, and speaks often at conferences around the world.
Hans is a designer, educator and strategist of chatbots and voice assistants, helping the development and making it more helpful, natural and persuasive when they talk to your customers.
In our episode we’ve talked about Robocopy, Hans’ experience and how chatbots are changing the virtual game on almost everyplatform.
Listen to this episode and learn about:
– Who can potentially become conversation design?
– What’s the skill set do you need to become successful in designing a great chatbot?
– How do you make sure that you can actually provide good quality chatbot?
– Hans’ Conversational Academy.
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You can read more from Hans’ work here:
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